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Library: Ask a Question / FAQ

Whom should I ask?

Peter Turkstra Library,  Redeemer University College
777 Garner Road East | Ancaster, ON | L9K 1J4
Telephone: 905.648.2139 ext. 4266 |

Jolene Veenstra
Circulation Supervisor
Phone: 905-648-2139 x4266

Contact regarding: Loan periods, Borrowing, Renewals, Library notices, Placing holds, Library accounts, Fines, Course reserves


Marlene Power
Library Director
Phone: 905-648-2139 x4234

Contact Regarding: Overall administration and planning; Collection development;  Library instruction class sessions; Research assistance at the reference desk, in-depth research assistance by appointment


Patricia Kok
Assistant Librarian
Phone: 905-648-2139 x4265

Contact regarding: Technical services (library system, database administration, cataloguing); Interlibrary Loans; Research assistance at the Reference desk;  Collection Development;  Supervision of daily operations in library technical services and circulation desk


Jennifer deBlieck

Serials/Library Business Clerk
Phone: 905-648-2139 x4264

Contact regarding: Receiving, processing of library acquisitions; Maintaining subscriptions to databases & serials (Journals, magazines);  Journal alert service to faculty (Table of Contents email notification)


Frequently Asked Questions

How can I get a library card, and how many books can I borrow?

How long can I keep books, movies, CDs, etc?

Can I renew my loans? How?

Will I have to pay a fine if I'm late returning my items?

Will I get any notice of overdue items?

How can I get help finding something?

Can I sign out journals? Reference books? Archives?

Can I book a study space for group work?

Is there a photocopier or printer that I can use?

Can I use the Laminator?

Do you have a printer or scanner I can use?

Can I borrow from McMaster? other libraries?

What is in the library collection?

Where can I find course reserves?

What's in the Reference Collection?

How can I find journal articles?

How can I find a book?

What is the TERC?

Peter Turkstra Library,  Redeemer University College , 777 Garner Road East, Ancaster, ON, L9K 1J4, Canada
Circulation Desk Telephone: 905.648.2139 ext. 4266, Email: