To access your library borrower account you will need to enter a barcode (your student number, from your Redeemer OneCard) and create a new password using the "Set/Reset Password" link. The password for your borrower account is different from your other redeemer credentials (such as your @redeemer.ca email account).
Go to My Borrower Account and Sign in (see below).
If it's your first time, (or you forgot your login information), simply click "Set/Reset Password."
You will be taken to the following screen:
Students enter the student ID # exactly as printed on the Redeemer One card. After you click "Request New Password" you will be sent an email (to your Redeemer email account) with instructions for setting up a password.
Staff and faculty enter the ID # exactly as found on the Redeemer One card. If you are unsure of your password, click "Request New Password"
Community Borrowers enter 14-digit barcode # on the back of your library card beginning with 02758. If you are unsure of your password, click "Request New Password"
The library policy allows a maximum of two renewals per item (1 renewal for community borrowers) as long as another person has not requested the item. After the final renewal, the item must be returned to the library.
Two days before your book/item is due, you will receive an email renewal notice:
Note: If you receive an email notice reminding you that your books are soon due to be returned, you cannot renew your books by simply replying to the email. You must login to your account in order to renew your loans (or contact the library circulation desk if you need help).
Step 1: Go to My Account.
When you are in the library catalogue, click My Account (under Library Links):
Step 3: Enter your student/ID number and your password in the spaces provided, then click Sign In.
Step 4: Your information appears. To renew your items, click on the Renew button next to the title.
Step 5: If the renewal is successful, you will see a message indicating that your item has been renewed along with a new due date. If the item cannot be renewed, you will get a message saying so.
WHEN RENEWING DOES NOT WORK:
You will know that the renewal did not take place if instead of a new due date, the computer says Not Renewed in the Renewal Status column. There are a few possible reasons why this may have happened:
Please note: When renewing online outside of the library, it is the responsibility of the patrons to ensure that their renewals are done properly. If you have printer access, it is highly advisable that you do a print screen of your record of renewal(s) for use as proof if discrepancies with our library records occur at a later date. Overdue fines will incur if renewals are not done properly.
You will be prompted to Sign In:
Peter Turkstra Library, Redeemer University , 777 Garner Road East, Ancaster, ON, L9K 1J4, Canada Circulation Desk Telephone: 905.648.2139 ext. 4266, Email: firstname.lastname@example.org