Circulation
A valid Redeemer University I.D. card (student, staff, faculty or alumni) or a community borrower's card is required to check out books. A community borrower's card is available for $25 per year from the circulation desk. (This fee is waived for local pastors.) Community patrons may borrow a maximum of twenty (20) items, alumni a maximum of thirty (30), students fifty (50), faculty and staff, fifty (50). Of these, a maximum of ten (10) may be CDs and five (5) may be DVDs.
Paid Parking
Visitor parking information is available here. If the frequency of your library visits is expected to be high, go to the Ustore to purchase a weekly, monthly, semester or annual parking permit.
Due Dates
The loan period for books, DVDs, and CDs is three (3) weeks for students, alumni and community borrowers and four (4) months for faculty and staff. The loan period for reference materials is one week for all borrowers. Please respect the due date issued when you check out library materials. Outstanding fines will be charged to your account. Students' marks will be withheld until their accounts are settled. If an item has been overdue for more than one month, it will be considered a lost item and an invoice email will be sent out for the replacement charges.
Renewals
If library materials are neither overdue, nor requested/placed on hold by another borrower, they can be renewed up to the maximum number of allowed renewals:
- Two (2) renewals are allowed per item for students, staff, faculty, or alumni.
- One (1) renewal is allowed for community borrowers.
Go to your Borrower's Account to renew your own books online or to check how often they have been renewed. A few days before your library materials are due (after the final renewal), you will receive an email reminder. After this reminder, if the items become overdue, fines will accrue. You will not receive another notice until the items are one week overdue.
Recalls of Loans
Students are subject to recall after 2 weeks for book loans. Faculty are subject to recall after 2 weeks of book loans. Alumni and community borrowers are subject to recall at any time. If a book that you have loaned is recalled, it must be returned within 2 weeks of the check out date (or sooner, if possible). After 2 weeks, late fees will be charged (see under Fines below). You may request to have it returned to you when the person recalling the book has finished with it.
Fines
The fine charged for the late return of books, CDs and videos is 50 cents per item, per day, with a maximum of $10 per item. The fine for overdue reserve loans (including Study Room keys) is 5 cents per minute for 2 or 3 hour reserves and $1 per day for longer reserve loan periods. Recalls: $1 per day. Replacement charges: current cost of item (including tax, shipping cost etc.). An unpaid balance of $20 or more will result in the loss of borrowing privileges. If an item has been overdue for more than one month, it will be considered a lost item and an invoice will be sent for the replacement charges. All fines can be paid online.
Notices
It is the responsibility of library users to keep the library informed of their contact information (especially email address). The non-receipt of library notices does not relieve the borrower from fines or suspension of privileges. Errors or misunderstanding must be reported promptly in order to be considered.
Inter-library Loans
There is no charge for books requested via ILL if we can get them from a Canadian library. Requested articles are also free. Retired faculty are allowed 5 free ILL requests and will be charged the full cost for any further requests. For more information, please see Other Libraries and ILL.
Course Reserves
Some books and articles on course reading lists are kept on reserve behind the Circulation Desk. They must be requested by course number and title from the library assistant on duty. Only students may borrow reserve items; a valid Redeemer University College student I.D. card is required. Because of high demand for these items, the loan period is shorter (e.g. 2 hours or 24 hours). A maximum of 3 items may be borrowed at a time (no renewals, no holds, no recalls).
- Overdue notices: No overdue notices will be issued for reserves because of the short borrowing period.
- Fines for overdue 2 and 3 hour reserves: 5 cents/minute
- Fines for overdue 1 day, 3 day, 1 week reserves: $1/day
- All fines can be paid online.

Reference Services
Reference services are available Monday to Friday, during daytime business hours. Please do not hesitate to approach a librarian with any of your research questions and problems.
Non-Circulating Items
Periodicals
Archival Materials
Study Space & Small Group Study Rooms
Desks for studying are available on a "first come first serve" basis. Users are asked to keep noise to a minimum in all study areas. Four group study rooms are available for group work and must be booked online. The rooms may be booked for a maximum of two hours per day. Should the room not be booked at the end of the two-hour period, users may renew the booking for an additional time period but no longer than two additional hours.
Audio-visual Equipment
Bookings for audio-visual equipment can be made through the I.T. Help Desk. Equipment must be used on campus.
Printing and Photocopying
Students, faculty, staff and alumni can use their ID card to print or photocopy. The cost is:
- $ 0.15 per colour side ($0.25 for visitors)
- $ 0.04 per black/white/greyscale side ($0.10 for visitors)
- All fees can be paid online.
Please see the I.T. Help Desk for assistance with photocopying.
Laminating
A laminating machine is available to library users. Please consult library circulation desk staff at least 20 minutes prior to using the laminator because the machine takes that long to warm up. There is a charge of $2.00 per foot, rounded up to the nearest foot. All fees can be paid online.
Scanning
Scanning can be done in the library. Please see the I.T. Help Desk for assistance with scanning.